Terms & Conditions
Please review the following basic terms that govern your use of and purchase of, products from our e-commerce store, from here mentioned as, "site". Please note that your use of our site constitutes your agreement to following and being bound by those terms (the "agreement").
We accept most major Credit Cards and PayPal. We no longer accept American Express.
Expect between 1 - 4 days for us to process your order.
We ship all shipments through USPS only. Shipments are sent out on Mondays and Thursdays. This does not mean your order will go out if placed by that date. If the shipment day falls on a holiday, it will be shipped the next day. Most shipments will have a tracking number provided the moment it fulfilled.
Order processing will be the capturing of payment.
Order fulfillment will be the boxing of your order with tracking sent.
** International orders are often subject to charged custom fees by the destination country's government. Defend Hawai'i is not responsible for these charges or fees. **
Please allow 7 - 10 business days for fulfillment.
Unfortunately due to the COVID-19 pandemic, we are following e-commerce safety regulations and WILL NOT BE ALLOWING EXCHANGES OR RETURNS. We apologize for any inconveniences but this is for the safety of all our customers and for us and our employees. ALL SALES ARE FINAL.
We appreciate your understanding.
We have made every effort to display as accurately as possible the colors of our products that appear on our e-commerce online store. However, as the actual colors you see will depend on your monitor, and/or phone, we cannot guarantee that your display of any color will be 100% accurate.
QUESTIONS AND CONCERNS
If you have ANY questions about your online order or concerns in regard to our policies please email us at firstname.lastname@example.org
USPS concerns or order tracking issues: Please contact your local post office first, if they can't provide you the information necessary, please feel reach out to us.
MAHALO FOR YOUR BUYING LOCAL BY LOCALS.
WE APPRECIATE YOU!
TEAM DEFEND HAWAI'I